Account FAQ’s

I have forgotten my username / password

If it is the first time you’re ordering, when prompted with the login site please select the option to create a new account, at this stage you would have only registered an account with us.

If you have forgotten your password but know your username, please use the forgotten password feature in the software. If you have forgotten your username or password, please contact customer services on 01403 321908 or email [email protected]

My new password is not being registered

When typing in your new password please ensure you are not including the apostrophes. The password is also case sensitive. If you still need assistance, please contact us.

Where can I log into my account

You can log into your account by clicking here